We take the protection of your personal information seriously. This statement explains how we collect, use, store and safeguard data when you interact with our website and services.
Data we collect
We collect information you provide directly (for example, account details, order information and correspondence) and data collected automatically when you use our site (such as device, browser and usage information).
How we use personal data
Personal data is used to process orders, manage accounts, provide customer service, improve our products and services, and send transactional communications. Where permitted, we may also use data for marketing and promotional purposes.
Legal basis
We process personal information based on lawful grounds such as contract performance, legal compliance, legitimate interests, and your consent where required by law.
Security measures
We implement technical and organizational measures to protect personal data against unauthorized access, loss or alteration. These measures include secure servers, encryption for sensitive data, access controls and regular security assessments.
Data retention
We retain personal data only as long as necessary to fulfill the purposes described, comply with legal obligations, resolve disputes and enforce agreements. Retention periods may vary by data type and legal requirements.
Cookies & tracking
Our site uses cookies and similar technologies to provide essential site functionality, analytics and personalized experiences. You can manage cookie preferences through your browser or our cookie settings tool where available.
Third-party services
We may share data with trusted service providers and partners who perform services on our behalf (such as payment processors, delivery partners and analytics providers). These parties are contractually required to protect your information and use it only for specified purposes.
Your rights
Depending on your jurisdiction, you may have rights such as access, correction, deletion, restriction, portability and objection to certain processing. Where processing is based on consent, you may withdraw consent at any time without affecting prior processing.
International transfers
Personal data may be transferred to and processed in countries other than your own. When transfers occur, we apply appropriate safeguards to ensure continued protection of your data in accordance with applicable law.
Questions or requests
For inquiries about data protection, to exercise your rights or to request copies of personal information, please use the contact options provided on our website’s Help Center or Privacy section.